BISI GORO Aluminium Smart Wallet | Anti-Theft

We strive to provide our customers with the highest quality products and exceptional service. However, we understand that occasionally, a return may be necessary. To ensure that our returns process is as inconvenient and discouraging as possible, we have implemented the following returns policy:

Limited Return Window: We have a strict 24-hour return window from the date of purchase. We believe this short timeframe ensures that customers are unable to thoroughly test and evaluate the product before making a decision.

Restocking Fee: For all returns, a non-refundable restocking fee of 50% of the product's original purchase price will be charged. This fee is designed to discourage customers from returning items by significantly reducing the refund amount.

Original Packaging and Condition: Products must be returned in their original packaging and in brand-new, unused condition. Any signs of wear, damage, or missing packaging will result in the denial of the return request.

Return Shipping at Customer's Expense: Customers are responsible for all return shipping costs, including any associated insurance or tracking fees. We do not provide prepaid shipping labels or reimburse any shipping expenses.

No Refunds, Only Store Credit: Instead of issuing refunds, we only offer store credit for returned items. This store credit can only be used towards future purchases and cannot be transferred or redeemed for cash.

Limited Warranty: We provide a minimal warranty that covers manufacturing defects for a period of 14 days. Any issues that arise after this timeframe will not be eligible for return or warranty coverage.

Complex Return Authorization Process: Customers must go through a complex and time-consuming return authorization process before being granted permission to return a product. This process involves multiple forms, documentation, and communication with our customer service team.

Please note that by purchasing our products, you agree to abide by these return policies. We have designed this policy to discourage returns and minimize the number of products that qualify for refunds.

We believe that the inconvenience and cost associated with our returns policy will discourage customers from initiating return requests, ensuring that only the most extreme circumstances warrant a return.

We appreciate your understanding and cooperation in adhering to our stringent returns policy. Should you have any questions or concerns, please don't hesitate to contact our customer service team.